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Frequently Asked Questions

Anti-Discrimination, Bullying and Harassment – What Do I Do?

Discrimination, bullying and harassment have significantly increased and become a sad fact of business life in the last 10 years. Your business is not immune! How do you deal with a complaint? Do you fob it off, or how do you manage it?

A worrying trend is that research suggests that 65% of the Australian population will experience bullying and harassment during their working life, and that potentially means trouble to your business. Click here for some practical anti-discriminiation guidelines.

Australian Workplace Agreements – How Do They Assist Your Business?

An Australian Workplace Agreement (AWA) is a formal, written agreement between an employer and an individual employee. Your AWA can be tailored to cover the unique operations of your business, and overrides state and federal awards.

Your AWA can include flexible working hours, cash out leave, and build in seasonal fluctuations and other unique business requirements not normally permitted in awards without penalty rates and allowances. This all adds up to flexibility.

Click here for more information on Australian Workplace Agreements, or see how your business can benefit by contacting Phil.

Email and Internet use – Private Employee Use?

It's important that your employees understand what's expected of them. Uncontrolled use of email and the Internet has become a problem issue for business today, where it's estimated that some employees regularly spend up to 2 hours per day on personal email and Internet activities.

Be upfront with your employees on what is acceptable email and Internet use i.e. Do you allow limited private use? Click here for more information on Email and Internet use in the workplace.

Employee or Independent Contractor?

It’s a jungle out there when it comes to defining the employment relationship; employee or contractor. Loosely, the issue comes down to the amount of control you have over the person's work. The more control you have over the person, the more likely the person is an employee and not a contractor. There are many businesses today that are considerably exposed to claims for employee entitlements, even though they engaged the person as a contractor. For more information on what this means click here.

Employee Termination

Terminating an employee is never an easy decision but sometimes there are no other options. Generally speaking, you should go through formal disciplinary procedures of counselling, a written warning, final warning and a show cause letter before termination. Click here for more information on employee termination procedures.

Employment Agreements

An employment agreement can remove uncertainty from your business and provide your business with flexibility in your employment arrangements. Employment agreements set the terms of relationship between your business and your employee. They don’t need to be complicated but you need to take care and get advice! Contact Phil for assistance with your employment agreements.

How Do I Manage Workplace Conflict?

Conflict is an inevitable part of business life and it's not all negative. Where there are people there is conflict. Conflict has the ability to take away your focus from your business or be a catharsis for change!

How you manage conflict can determine how much time you spend on the sidelines or give your 'biz momentum'. Mediation, Performance Management, Counselling, Discipline...what’s the answer? Take control today. Click here to learn how to manage workplace conflict.

Human Resource Management / Employee Risks

Do you know what your employee risks are, because your business has them? You can protect your business by taking some practical steps. These 11 simple Yes and No questions and answers give you practical guidance in understanding where your business may be situated. Click here for Biz Momentum's Employee Risk Profile.

Job Descriptions – Why Have Them?

An employee without a job description is like a ship in a storm ‘going nowhere’. A job description details your requirements for an employee to responsibly and diligently work for you. A Job Description lists the responsibilities and accountabilities that your employees are required to fulfill in order for your business to grow. A job description is an important document that can protect your business, and needn’t be complex. Click here for more information on writing Job Descriptions.

Key Human Resource Policies and Procedures

Key human resource policies and procedures can protect your business from financial and operational risk. By taking time to implement a few key policies and procedures you can save your business from potential ruin! There is a solution. Click here for a fact sheet and take action today.

Long Service Leave - How Much and When?

Most employees are entitled to paid long service leave after a specified period of continuous service with your business. In Queensland the long service leave entitlement is 8.6667 weeks after 10 years of service, Tasmania and Victoria are 13 weeks after 15 years of service, and New South Wales is 2 months paid leave after 10 years of service.

Did you know that some casual employees are entitled to proportionate long service leave?! Click here for further information on long service leave.

My Procedures Manual Fell Off the Back of a Truck – Am I Protected?

You are a small business and have been given a friend's policy and procedures manual to use or it fell off the back of a truck...

Many small businesses obtain policies and procedures this way only to find out that their business is not protected when a dispute arises. Every industry has specific requirements that need to be professionally addressed. Take the Medical Profession – what is your position on employee / patient relationships? Plumbers - do your employees receive cash in payments? How can you be protected if the tax office calls? Contact Phil to discuss your needs.

Sick Leave – Who Gets It?

Most full time employees are entitled to 8 days paid sick leave (sometimes called 'personal leave') per year. Entitlement to sick leave varies in each state, where Queensland, New South Wales, Victoria and Tasmania have their individual state regulations. Part time employees receive proportionate sick leave while casual employees do not qualify.

Some employees seem to think that every 6 weeks they can have a ‘sickie’ and you are kept carrying the can! What can you do? For tips and traps about sick leave, click here.

Work Choices - Australian Fair Pay Commission and Standard

The introduction of work choices has bought with it widespread changes that will effect your business. For more information click here.

Workplace Health and Safety – Compliance?

Workplace health and safety is a hot topic in today’s marketplace and your business is not exempt. Health and safety compliance strategies do not have to be complex. As an employer you have a legal obligation to provide your employees with a healthy and safe work environment and there are significant penalties for not complying. The onus is on you and your business! Click here for more information on Workplace Health & Safety Compliance.

Workplace Health and Safety – The Answers for Small Business

You can take some simple steps to ensure that you comply with your workplace health and safety obligations and that your business is protected. Questions such as ‘what is a workplace health and safety policy statement?’, ‘what is a hazard?’, ‘what is a risk?’ and ‘what do I do?’ can all seem too hard for the small business owner. Give your 'biz momentum' and allow us to take the stress out of workplace health and safety. Click here for a fact sheet.

Workplace Violence

Workplace violence has become a tragic reality in the workforce today. From minor instances of harassment to homicide, today’s workplace is littered with danger. We know that violence can occur in any occupation and in a variety of situations. It can be internal to the workplace, or external, such as from a client or visitor. Click here for more information on Workplace Violence.

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